With 20 years of experience in the banking industry, Chad has developed a deep expertise in managing client experiences and optimizing operations and processes. Throughout his career, Chad has worked closely with small business owners, helping them navigate financial challenges while delivering exceptional service. As a seasoned professional, Chad excels in overseeing day-to-day operations, ensuring smooth business processes, and implementing strategies that enhance efficiency. Outside of work, Chad enjoys spending quality time with his family. He is passionate about traveling, cooking, and playing guitar, finding joy in both exploring new places and creative hobbies.